We have collected the answers to the most frequently asked questions. Should you still be keen to ask us about something, feel free to get in touch via the Contact page!
What is in Calm Tea?
We produce Calm Tea using high-quality, natural ingredients. Our drink does not contain artificial sweeteners, coloring or preserving agents. So-called "Goddess of Mercy" (铁观音) green oolong tea serves as the foundation of the beverage, which we source from Fujian province in East China. The tea is then accompanied by fresh ginger and lemon, as well as raw honey and a bit of brown sugar to create a floral, slightly zesty, natural tea beverage with honey sweetness.
Does it contain sugar?
Yes, Calm Tea is sweetened with small-batch raw honey and brown sugar. Its sugar content is 3.6g / 100ml, which is about 30-50% of most commercially available iced teas.
Does it contain caffeine?
Yes, Calm Tea is produced with whole-leaf green oolong tea, hence it contains naturally extracted caffeine. Its caffeine content is 15 mg / 100ml, which is about 60% of the caffeine content of an espresso coffee.
Why is it in a can?
As a premium beverage, we wanted Calm Tea to have a packaging that is not only eco-friendly but also supports keeping product quality high in long-term. We saw aluminium cans as the best solution, because: aluminium cans are lighter and easier to transport than glass or PET, making transportation more efficient and enviromental-friendly; rate of recycling for aluminium cans is higher globally than for PET or glass, making it more likely that an aluminium can is actually recycled once discarded; aluminium cans support long-term quality of beverages as they protect the drink best from oxygen and light.
Is it vegan?
As we sweeten Calm Tea with small-batch raw honey, it cannot be considered a vegan product.
Can I pay online?
Yes, we only provide online payment options for our store purchases. All payments are processed via secure channels using Stripe and PayPal.
Will there be more flavors?
We are working on developing new product variations of Calm Tea. Please stay tuned and follow us on social media for the freshest updates!
What is the expiration date of the product?
As Calm Tea is a pasteurized product -- meaning that it has been treated with heat during multiple stages of production -- it has a shelf life of two years.
When do I receive my order?
We send online orders out two times per week, leading to about 3-5 working days of delivery time. Should your order not arrive within that timeframe, feel free to contact us for updates via email@example.com!
My order arrived damaged. What should I do?
Please contact us immediately via firstname.lastname@example.org to sort out the issue!